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Privacy Policy

Last updated: March 2026

1. Introduction

Brutor AI Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Brutor AI Ltd, a company registered in England and Wales.

By visiting our website (brutorai.com) or using our services, you acknowledge and accept the practices described in this policy.

2. Who We Are

We are Brutor AI Ltd, a company registered in England and Wales. You can contact us by email at info@brutorai.com.

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

3. Information We Collect

We may collect and process the following types of personal data:

3.1 Information you provide to us

  • Your name, email address, company name, job title and contact details when you register for an account, request a demo, subscribe to our newsletter, or contact us via our website.
  • Billing and payment information when you purchase our services.
  • Any correspondence or communications you send to us.

3.2 Information we collect automatically

  • Technical information including your IP address, browser type and version, time zone setting, operating system and platform.
  • Information about your visit, including the pages you viewed, how you navigated to and from our website, page response times, download errors, and length of visits to certain pages.
  • Cookie data and similar tracking technologies (see our Cookie section below).

3.3 Information from third parties

We may receive personal data about you from third parties, including business partners, analytics providers, and search information providers.

4. How We Use Your Information

We use information held about you for the following purposes:

  • To provide and maintain our services, including the Brutor AI Platform.
  • To process and fulfil your orders and manage your account.
  • To communicate with you about your account, our services, and to respond to your enquiries.
  • To send you marketing communications where you have opted in to receive them, or where we have another lawful basis to do so.
  • To improve our website, products, and services.
  • To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, and statistical purposes.
  • To comply with legal obligations and to protect our rights, privacy, safety, or property.

5. Lawful Basis for Processing

We rely on the following legal bases for processing your personal data:

  • Contractual necessity: where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate interests: where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Our legitimate interests include operating and improving our business and services.
  • Consent: where you have given us clear consent to process your personal data for a specific purpose, such as marketing communications.
  • Legal obligation: where processing is necessary for compliance with a legal obligation to which we are subject.

6. Sharing Your Information

We do not share your personal information with anyone except to provide you with our services, to comply with the law, or to protect our rights. Specifically, we may share your data with:

  • Service providers and subcontractors who assist us in providing our services (for example, hosting providers, payment processors, and email delivery services).
  • Professional advisers including lawyers, auditors, and insurers where necessary.
  • Regulatory authorities, law enforcement agencies, or other third parties where required by law or to protect our rights.
  • Business partners where you have consented to us sharing your information with them.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law.

7. International Transfers

Your information may be transferred to, and stored at, a destination outside the United Kingdom. It may also be processed by staff operating outside the UK who work for us or for one of our suppliers.

Where we transfer your personal data outside of the UK, we will ensure that appropriate safeguards are in place, such as UK International Data Transfer Agreements or transfers to countries that have been deemed to provide an adequate level of protection by the UK Government.

8. Data Retention

We will retain your personal data only for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, whether we can achieve those purposes through other means, and applicable legal, regulatory, tax, accounting, or other requirements.

9. Data Security

We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and all applicable data protection legislation. All information you provide to us is stored on secure servers.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our platform, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

10. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the following types of cookies:

  • Strictly necessary cookies: required for the operation of our website.
  • Analytical or performance cookies: to recognise and count the number of visitors and to see how visitors move around our website.
  • Functionality cookies: to recognise you when you return to our website and to personalise our content for you.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

11. Your Rights

Under applicable data protection legislation, you have a number of important rights. In summary, those include rights to:

  • Access your personal data and receive a copy of it.
  • Require us to correct any mistakes in your information.
  • Require the erasure of personal data concerning you in certain situations.
  • Receive the personal data concerning you which you have provided to us, in a structured, commonly used and machine-readable format, and have the right to transmit that data to a third party in certain situations.
  • Object at any time to processing of personal data concerning you for direct marketing.
  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
  • Object in certain other situations to our continued processing of your personal data.
  • Otherwise restrict our processing of your personal data in certain circumstances.

If you wish to exercise any of these rights, please contact us at privacy@brutorai.com.

12. Third-Party Links

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

13. Changes to This Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

14. Contact Us

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to:

Email: privacy@brutorai.com
Brutor AI Ltd

15. Right to Complain

We hope that we can resolve any query or concern you raise about our use of your information. If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at ico.org.uk/concerns or write to them at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

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